To make an online exchange of an order, you must:
Log on;
Go to the section "Orders";
Select the respective order;
Click on Return/Exchange and follow the steps indicated.
In countries with free returns:
After we receive your request for an exchange or return we will get in touch with you to schedule the date of collection.
The collection of articles will be made by a carrier at an address of your choice. It is not possible to schedule a fixed time by which, on the date shown, someone should be present at the place of collection between 9am and 6pm.
In countries without free returns:
You should send your order to the address below:
Walkemore, SA
Rua das Casas Queimadas, nº 567
4415-439 Grijó
Portugal